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Inspiring
August 31, 2012
Answered

PLEASE help. Return to Quiz is creating problems

  • August 31, 2012
  • 1 reply
  • 542 views

Thank you for reading this question.

I am using Captivate 6 with all updates.

I have a pretty lengthy tutorial.  I wanted to implement remediation, which means the learner, when at the quiz, will be sent back to the slide with the correct answer, then returned to the quiz question he or she missed.

This should not be a problem.  However...

As the learner progresses through the lesson (not the quiz section) the first time and gets to the slide right after "jump to quiz", the slide seems to stop at the beginning, displaying initial content, but stopping.  It does not play the audio, and does not present additional information within the slide.  If you press the play button at the bottom of the course, it procedes as normal.  This is happening for every slide when remediation is requestion.

Details: For each quiz question, I have set "Last Attempt" to jump to slide.  The slide provides the correct information located during the course.  That is all I have changed for Quiz Properties.  Let's say we are jumping back to slide 26.

At Slide 26, I click on my button to continue.  For action, I change the option for "on success" to "return to quiz".

Here's the kicker.  So when published or viewed, we get to slide 26 without problem.  As it procedes to slide 27, this is where it displays initial information at time 0, but does not continue, nor plays audio.

As a test, I have deleted all frames in slide 27 with the exception of audio, or other.  No good.

This is happening for ALL "return to quiz" actions.

This should not be rocket science.  But I am totally stuck in the water.  Would anyone know what I'm doing incorrectly?

Published as executable, viewed in latest FF and IE, as well as viewed within Captivate.

Thank you!

    This topic has been closed for replies.
    Correct answer MarkAllenSchneider9462053

    Well I found the answer.  I was duplicating slides, and apparently this didn't work well with return to quiz element.  Still not sure why, but when I created new slides, the remediation worked perfectly. Go figure. Hope this helps anyone else out who encounters a similar problem.

    Mark

    1 reply

    MarkAllenSchneider9462053AuthorCorrect answer
    Inspiring
    September 9, 2012

    Well I found the answer.  I was duplicating slides, and apparently this didn't work well with return to quiz element.  Still not sure why, but when I created new slides, the remediation worked perfectly. Go figure. Hope this helps anyone else out who encounters a similar problem.

    Mark