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Known Participant
May 5, 2016
Answered

Possibility for linked PDF to open not in browser?

  • May 5, 2016
  • 1 reply
  • 465 views

Hello,

I'm using Captivate 9 and I'm wondering if it is possible for a linked PDF to open separating as a PDF rather than in a new browser window.

For example the PDF has auto update fields that are not updating when opened in the browser but will update fine when opened in Adobe Acrobat.

Thanks

    This topic has been closed for replies.
    Correct answer Captiv8r

    Hi there

    To my knowledge, how any linked file opens or doesn't is completely dependent on the end user's device and how it has been configured to deal with whatever the file is.

    I'd be surprised to discover you could influence exactly what happens when the end user clicks the link.

    In other words, I don't believe you can force any specific behavior.

    Cheers... Rick

    1 reply

    Captiv8r
    Captiv8rCorrect answer
    Legend
    May 5, 2016

    Hi there

    To my knowledge, how any linked file opens or doesn't is completely dependent on the end user's device and how it has been configured to deal with whatever the file is.

    I'd be surprised to discover you could influence exactly what happens when the end user clicks the link.

    In other words, I don't believe you can force any specific behavior.

    Cheers... Rick

    Vicki5000Author
    Known Participant
    May 5, 2016

    Thanks...not the answer I was wanting! But the one I was expecting!

    Inspiring
    May 6, 2016

    Captiv8r​ is correct. On my computer Firefox asks if you want to download a PDF or open it in Acrobat, Chrome just downloads the PDF without asking anything, and Internet Explorer and Edge opens them directly in the browser.