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Gray Susan
Gray Susan
Inspiring
April 30, 2020
Question

Posting a CP 2019 to a Cloud LMS

  • April 30, 2020
  • 2 replies
  • 793 views

This is our first time posting a Captivate 2019 project to a commercial Cloud LMS.  The person posting the projects to the LMS said they had problems because some files at an @ symbol in the name.  I didn't name anything with an @ symbol.  The particular project has an event video in it. That seemed to give them a problem loading it but later they decided it was PNG images with the @ symbol.  Has anyone else ran into this problem and if I go searching through the published files and change the name will it crash the project?

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2 replies

K
Katherine157F
Participant
November 19, 2020

We have this same problem! A number of Captivate's image assets have @ symbols, and our content management system treats those names as invalid. Did you find a solution?

Lilybiri
Lilybiri
Legend
April 30, 2020

Good practice is to keep names simple, no spaces, no special characters (and as short as possible).

You also have to ask if the servers do support JSON?

 

Gray Susan
Gray SusanAuthor
Inspiring
April 30, 2020

Thank you. I didn't think about JSON.  I'll have them ask about that.  I never do any fancy naming that is why I don't know where this @ in the PNG names is coming from.

Gray Susan
Gray SusanAuthor
Inspiring
April 30, 2020

IN Case I'm asked what exactly is JSON?  

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