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A
Anonymous
March 15, 2011
Question

Powerpoint 2010 / Presenter 7 issues

  • March 15, 2011
  • 2 replies
  • 8683 views

We have installed Office 2010 & Presenter 7 on two computers (running XP Professional) in our area.  One of the computers began locking up frequently when using Presenter.  We reinstalled Presenter and put the 7.0.1 patch on it.  Now the computer shows the following error:

Run-time error '-2147188160 (80048240)': SlideShowWindows (unknown member).

Any ideas?

This topic has been closed for replies.

2 replies

A
AmyBadura
Participant
April 21, 2011

Thank you very much.  This fix worked so that Presenter 7 is finally visble in PowerPoint 2010.  I then had to revert back to Internet Explorer 8 which allowed me to accept the license for this product.  I am so happy to be able to use this program - finally!

A
Anonymous
April 22, 2011

I will be out of the office starting 15/04/2011 and will not return until

16/05/2011.

I will be out of the office on annual leave and will have no access to my

emails. If your matter is urgent then please contact my colleagues Carmen

Shields or Sonia Savage. Alternatively I will deal with your query on my

return.

A
Anonymous
March 16, 2011

hi,

Presenter 7.0.1 is not supported with Office2010. Please install all the patches including 7.0.2, 7.0.5 and 7.0.6 from 'Adobe Presenter > Help > updates'.

If you could explain what you meant by "One of the computers began locking up frequently when using Presenter", we can work with you to isolate and trouble shoot the issue.

thanks

Nirupam Tewary

Quality Engineering Manager, Adobe Systems

A
anatomygiver
Participant
March 18, 2011

I am wondering if you could help me with a similar situation.  I have wanted to download the trial version to see if presenter can do what I am looking to do.  I also have received those error messages.  I cannot seem to acquire the updates from the presenter>help>updates menu.  When I download the trial version, is there a method of downloading a version compatible with office 2010?

thanks.

A
Anonymous
March 18, 2011

Yes. Our situation was resolved by putting on updates 7.0.2, 7.0.5 and

7.0.6. I could send the updates to you, if you would like. You need to

install the updates, in order, beginning with 7.0.2, then 7.0.5 and finally,

7.0.6. Vince

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