Skip to main content
Participant
November 22, 2019
Question

PowerPoint Upload stops at 59 percent

  • November 22, 2019
  • 1 reply
  • 207 views

Hi everyone!

 

When I wan to Upload a Powerpoint in high fidelity in Captivate 2019, it stops at 59% and then the application closes. 

 

Any Ideas?

This topic has been closed for replies.

1 reply

RodWard
Community Expert
Community Expert
November 23, 2019

The most likely reason for this issue is that you either have one or more corrupted slides in the deck that are stopping the import, or perhaps some object on one of those slides is responsible.

 

The solution is to just try importing small groups of slides until you find the group that will not import, and then use a process of elimination to find the offending slide or object.  Once you do, remove it from the mix and substitute with something else.