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kristinaz
Participant
February 10, 2014
Question

Preparing various prior-to-save functions

  • February 10, 2014
  • 1 reply
  • 676 views

I am trying to save a new Captivate 5 program.  I imported some PowerPoint slides and I haven't used my Captivate 5 program for about 3 months.  I imported the slides, tried to save and got a popup window that said, "Preparing various prior-to-save functions" and then the program gets hung up.  The file doesn't do anything, the percentage never gets above 0 and I have to close the program. 

I tried opening and saving old presentations and that worked.  Any thoughts?  I didn't find anything on Google.

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1 reply

A
amberwaves
Known Participant
February 11, 2014

I am having the same problem. After I record a simulation and click save, the program gets stuck on "preparing various prior-to-save functions." I waited for about 30 minutes and then finally had to end the program and lose everything I recorded. It doesn't happen all the time, but this is the third time in a week it has happened. Hoping someone has a solution.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 11, 2014

Are you by any chance working on files that are stored on a corporate network LAN?

A
amberwaves
Known Participant
February 11, 2014

Yes, I believe I am on a LAN.

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