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Participant
November 6, 2009
Answered

Presenter 7 freezes PowerPoint in Vista 64 and in Windows 7

  • November 6, 2009
  • 1 reply
  • 1413 views

I'm hoping someone can give me some guidance on how to get presenter 7 to work with Vista 64 or Windows 7.  Each time I try to use Presenter 7 in PowerPoint (the Office 2007 variety) PowerPoint becomes unresponsive.  I have installed all of the Presenter 7 patches and it still won't work.  Does anyone know how I might solve this problem?  I'd appreciate any help.

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Correct answer mrock66

I had many issues with Vista 64 and Office in general, I would suggest reinstalling or repairing Office 2007 to see if it fixes the issue.

I am currently running Windows 7 64bit and Office 2007/Presenter 7 with no issues.

matt rock | Technical Response Team, Connect |

adobe systems

my.adobe.acrobat.com/mattrock

1 reply

mrock66Correct answer
Inspiring
November 6, 2009

I had many issues with Vista 64 and Office in general, I would suggest reinstalling or repairing Office 2007 to see if it fixes the issue.

I am currently running Windows 7 64bit and Office 2007/Presenter 7 with no issues.

matt rock | Technical Response Team, Connect |

adobe systems

my.adobe.acrobat.com/mattrock

Participant
November 7, 2009

Thanks Matt! Reinstalling Office 2007 worked.  I can now use Presenter 7 inside of PowerPoint 2007.

I did encounter another issue however.  I removed and them reinstalled Presenter 7 from my computer.  Doing this, as you might expect, required that I type in my serial number.  While I acquired Presenter 7 legally from Adobe, I can't seem to find it among my many other software purchases from Adobe.  Was it an additional product of, say, Adobe Acrobat Pro Extended?  If so, will I need to reinstall Acrobat to re-legitimize Presenter 7.

Not sure if you know the answer to the above question, but I thought I'd ask.  I've had the product for a while and I finally have a real project that would benefit from its use.

Best Regards,

Dexter

Inspiring
November 9, 2009

Yes, it is part of the Acrobat Pro Extended, unfortunately I'm not sure if you can activate without installing the complete package.

I think you might have to install the entire suite.

matt rock  |  Technical Response Team, Connect  |  adobe systems

my.adobe.acrobat.com/mattrock