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paolal66205335
paolal66205335
Participant
February 22, 2016
Question

Presenter keeps telling to upgrade Flash Player, but I did.

  • February 22, 2016
  • 1 reply
  • 455 views

Adobe Presenter 11 keeps telling me, whenever I try to PREVIEW the presentation or to add an embedded object, that I need to upgrade Adobe Flash Player.

Like it suggests, I clicked on OK to go on Adobe website and upgrade my Adobe Flash Player.

Did it two times, restarted my computer, but still it doesn't allow me to Preview the presentation, because it keeps telling me to upgrade Flash Player.

What do I do?

Thank you

Paola

This topic has been closed for replies.

1 reply

zeeshan hussain
Adobe Employee
zeeshan hussain
Adobe Employee
February 22, 2016

Hi,

Launch IE and check for the latest flash player version (20.0.0.306) by opening the link- Adobe Flash Player Install for all versions

Let me know if you already have the latest one.

Also please provide below details:

  • Presenter Version
  • OS in use
  • Power Point Version along with architecture type (32/64-bit)

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering team

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