Presenter>Prime - no connection

Forum|Forum|9 years ago
October 18, 2016
6 replies
22798 views

I am unable to connect Presenter to Prime when attempting to publish from Presenter. The prime drop down is blank. Note: Captivate connects fine on my PC.

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W

workbench7178384

Inspiring

Does anyone have an answer to this issue? I verified the correct string in the regestry.

eLearning_Pundits

Participating Frequently

Not sure if you were able to fix the issue, but I tried it several months ago and got this working. Try the steps below:

Open registry on your computer and got the location below

HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Presenter\11.0\PrimeAccounts

Create a new string with a name StartURL and add the value as https://captivateprime.adobe.com/inappstarter.html

zeeshan hussain

Adobe Employee

Hi Marc,

Since you would be publishing first time to Adobe Captivate Prime from Presenter, there will be no entries for your Prime account.

You should click on Publish button and publish your project to you Prime account.

From next time onwards, you will directly be able to select the Prime account from the drop down,

Regards,

Zeeshan Hussain
Adobe Presenter Engineering Team

M

marcs35500218Author

Participant

After I click Publish a window appears but the file is never published. Note: OK button is greyed out (Not Shown).

C

corym47980672

Participant

I am experiencing the exact same issue.

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