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cb4232021
Participating Frequently
November 23, 2021
Question

Preview and Published filed not loading

  • November 23, 2021
  • 1 reply
  • 473 views

When attempting to preview or publish my Captivate project, I recieve only the loading circle on a new window. The project in question was working fine this morning. After some minor changes it doesn't seem to be able to load. It's a 30 slide project, so I thought perhaps it would just take time to load but that isn't the case either. Any assistance, suggestions, advice, etc. would be much appreciated.

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1 reply

RodWard
Community Expert
Community Expert
November 24, 2021

Take a copy of the file to experiment on and try hiding all slides where you made alterations and see if the project will then load.  If it does, then progressively Unhide slides one or two at a time, republishing after each, to see when the project stops working.  That's where your problems will be.