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Participating Frequently
November 5, 2021
Question

preview does not work

  • November 5, 2021
  • 1 reply
  • 551 views

works ok until i save then text is showing in filmstrip but not on slide and preview does not work

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Legend
    November 5, 2021

    Are you on Mac or Windows? I have seen that issue a couple of times from Mac users.

    Can you check the exact version number you are using? You find it under Help, About Captivate.

    If this is a non-responsive project, know that the only valid Preview method for HTML5 output is F11, Preview HTML in Browser. 

    Participating Frequently
    November 5, 2021

    windows it works fine when creating just when I close it and then reopen so my thoughts are something to with saving.

    Lilybiri
    Legend
    November 5, 2021

    Version number, please?

    Did you try clearing the cache and cleaning the Preferences?