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V
Video Trainer
Known Participant
November 24, 2015
Question

Preview in SCORM Cloud: Error Message

  • November 24, 2015
  • 2 replies
  • 469 views

I have a brand new Captivate 9. When I attempt to run Preview in SCORM Cloud, it starts the process of creating/uploading the files. Then, I get an error message "Please check the Internet connection". Any ideas?

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2 replies

D
david_slayton
Inspiring
January 13, 2016

Did you ever figure this one out?  I'm having the same problem.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 25, 2015

    Sounds like something (maybe your antivirus software) is blocking the app from calling out to the SCORM Cloud website.

    You may need to check your antivirus permission settings.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 25, 2015

    I see now that you have posted this same question on another thread.  Please do not double post questions.

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