Preview window black, cant find content on cap 2019 on mac book pro Big Sur 11.5.1

Question

Hi,Im here on a 30 day trial to see if Captivate fits my companies needs. We make interactive video elearning. Our needs are simple but specific. We try to never "leave the film" and make it seamless. All programmers now busy for a few months we needa fast tool to quickly replace them for a bit.I launched Captivate with the intention of attempting a simple demo. In my view, nothing too hard.1. play a video2 pause on final frame3 display 2 or more exercise buttons over final frame (OK if I have ot kludge a work around here, using a png of final frame, used to that) OR even better, display a "loop video" as the background of the exercise.4. User chooses a button, depending on which a new video plays, a different video per button.5. Simple abilities to show a text page and a quiz, and Im done.I was stumped at the first hurdle...I imported my forst video... and cant find it, just a black screen... I have to drag and scroll about using the scroll bars and there it is, half off some kind of page... I click it, hoping to be able to move it back.. it vanishes...Now it onlt gets worse.I add a button, never see that againI import a complete drag and drop exercise from the asset store,  cant find it.. just black...Weirdly I stumple accros the Live Preview on device function and try it... and after scanning the QR code, it works on my phone... flawlessly!!! Even flipping and filling screen correctly in a responsive way...So what is this? Can Captivate even run on my super dooper newish 16-inch, 20192,6 GHz 6-Core Intel Core i7  32 GB 2667 MHz DDR4 MacBook Pro ?I had high hopes for Adobe, (Beause, seriosuly.. Elucidat seriosly sucks) I am a long time CC user but what is this?Mark

Lilybiri · Answer

Please check the current version you are using. You can find the full version number under Help, About Captivate.

You need to be on version 11.8 to cope with your Mac system. That version is subscription only.

As for an interactive video: you need to insert the video as slide video, not as event video. For slide video you have all what is necessary to create an interactive video. Here is a blog post with some tips for interactive video, how to use the bookmarks and overlay slides:

http://blog.lilybiri.com/tips-for-interactive-video

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