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A
Al Strauss
Known Participant
April 4, 2018
Question

Previewing Responsive Design in IE11

  • April 4, 2018
  • 1 reply
  • 168 views

Hello,

The Preview window will not open whenever I try to use it with a responsive design module. I am using Captivate 2017 with IE 11. The preview feature works fine with older, desktop modules. Does anyone know a solution?

Thank you.

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1 reply

Lilybiri
Lilybiri
Legend
April 4, 2018

Which version of Captivate are you using: 8, 9 or 2017?

If you are on 2017, which workflow did you use for the responsive project: Fluid Boxes or Breakpoint Views.

When using Preview methods for responsive projects, a temporary HTML output will be created and should open in your default browser. Did you try another browser than IE11? Contrary to SWF output, which is possible for non-responsive projects, Preview for HTML projects is not guaranteed to work WYSIWYG at all, depending on the content. You should try different browsers.

A
Al StraussAuthor
Known Participant
April 9, 2018

Hello Lilybiri, and thank you for responding. Please forgive the lateness of this response.

I am using Captivate 2017. I am not sure how to view anything in Preview for IE11 or any other browser. If you provide direction, I can try Chrome but my organization primarily uses IE11 so I would need to insure the e-learning will work in that environment.

I recently upgraded to Windows 10 from Windows 7. When in Windows 7, I had no problem. In fact, I opened a different response design module I completed prior to the Windows upgrade and I could not preview that work. When I created it, I had no problems with previewing it in the older version of Windows.

Is there a setting I can adjust in Captivate 2017 and/or Windows 10 that will resolve my problem?

Thank you.

A
Al StraussAuthor
Known Participant
April 9, 2018

BTW, I am using fluid boxes.

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