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Known Participant
May 2, 2017
Answered

Print widget is printing a blank page

  • May 2, 2017
  • 1 reply
  • 1704 views

I am trying to print a slide in Captivate 9. It prints a blank page and I just learned that the widget is not HTML compatible. Does anyone know how to print a correctly sized slide using Internet Explorer? I have to use IE browser only.

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Correct answer RodWard

Thanks RodWard. I am giving an option to clients to print a reference page. It is not a certificate. But I will keep in mind your advise about a certificate for future projects. Many thanks.


Then in that case I would DEFINITELY be suggesting you put the references up as a web page that they could print in Portrait orientation.

1 reply

Participating Frequently
May 2, 2017

Hello,

try to insert a button with this javascript code  window.print() ;

Have a nice day

RodWard
Community Expert
Community Expert
May 2, 2017

That code will trigger the Windows Print dialog to open, but it doesn't give you control to over-ride the end-user's default settings for the orientation etc.  Your end user will need to get involved and change the settings if they want to get better results.

Known Participant
May 2, 2017

Thanks Rodward. That's precisely what I am worried about. Do we have a better solution?