Print widget makes answer box and buttons disappear when clicked

I've tried two print widgets so far

1. the widget that comes standard with Captivate 4 and

2. the one posted here http://forums.adobe.com/message/1937195 by a community member.

Issues:

1. standard print widget - once the user has typed in their answer (on a short answer question slide) and presses the print widget icon the preview bar shows up and makes the answer box disappear as well as the buttons on the page. So yes, they can print that slide but then there's no way for them to move forward to the next question, answer it and print again etc.

2. the print widget created by the community member in the thread linked above makes the answer box disappear entirely. The user can't even answer the question.

In both instances I can't "bring to front" because they're placed on question slides and the option is greyed out. I don't know what to do at this point but I REALLY REALLY need the print function to work for these courses.

any help would be greatly appreciated.

Thanks,

Aarti