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robertl52990724
Known Participant
November 20, 2019
Question

Problem after deleting temp files

  • November 20, 2019
  • 1 reply
  • 270 views

I have been working on a project for two month. Today I deleted the tempfiles, cach and restored the preferenses from the utility folder.

When I then opened the project there is a bunch of problem:
- All textobjects where hidden. I have to click on each object for the text to bi vissible.
-When I preview using F11 (I am using javascript) captivate craches adn error message about cpPainters.ddl pops up.
-And now I cant even open the project no more all of a sudden.

I guess I have deleted something i shouldnt.
Any one knows what I can do now?

This topic has been closed for replies.

1 reply

Lilybiri
Lilybiri
Legend
November 20, 2019

Apparently you don't have a backup file neither? Which version are you using, backup is turned on by default only in the most recent version 11.5.1

Moreover check the default paths under Preferences, General settings. I hope they are pointing to two different folders.

R
robertl52990724Author
Known Participant
November 20, 2019

I use captivate 9 so no backup.
I tried to open it in 2019 version. same problem. So some problem in the file.
What do you mean with the preferens?

Lilybiri
Lilybiri
Legend
November 20, 2019

You can turn on Backup in older versions under Preferences, General settings.

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