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Participant
January 17, 2017
Question

Problem downloading Captivate

  • January 17, 2017
  • 3 replies
  • 305 views

I purchased a subscription to Captivate and I downloaded all the exe and 7z files, ran them but nothing happens?

What am I missing? How do I install Captivate? What do I do with the zip files?

Adrienne

This topic has been closed for replies.

3 replies

Lilybiri
Legend
January 20, 2017

Did you try to run the exe file?

Beware: after installing Captivate you also have to download the eLearning Assets

Atul_Saini
Legend
January 20, 2017

Moving the discussion to Adobe Captivate Installation/Licensing​ forum.

John Waller
Community Expert
Community Expert
January 17, 2017

You don't do anything with the .7z file. That is used automatically by the .exe file.

Just double click the .exe file and follow the prompts.