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R
RosscoMMD
Inspiring
December 9, 2014
Question

Problem with file opening and error message

  • December 9, 2014
  • 1 reply
  • 208 views

Hi there,

In CP 7, I am having a problem opening a file adn was wondering if anyone else has had this and whether the file was recoverd effectively or at all...

See message below

Cheers

Rossdo

    This topic has been closed for replies.

    1 reply

    S
    Sreekanth_S
    Legend
    December 9, 2014

    Are you trying to open a CP8 file in CP7? If you are facing the problem with CP7 file itself, first thing you need to do is check whether you got any .lck file (lock file) in the source file folder, which indicates that the file was opened and not closed properly.

    If not, try the method here:

    Recovering the project « Rapid eLearning | Adobe Captivate Blog

    Sreekanth

    R
    RosscoMMDAuthor
    Inspiring
    December 9, 2014

    Hi Sreekanth,

    Tried looking for a .lck file, none there,

    couldn’t do the other option as we don't have admin rights…

    Started to redo the module. Thanks for our reply…

    Cheers

    Rossco

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