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W
WHSWoon
Participant
October 14, 2009
Question

Problem with opening new and existing captions...

  • October 14, 2009
  • 1 reply
  • 689 views

Hi all,

Has anyone have had problems creating new captions and with existing captions not opening?  I created a project with captions and did some recordings.  Everything went well until I did a Save As and rename the file.  Open the new file and the original file, the captions in both files would not open.  Can't create new ones either.  I could copy and delete with no problems...  Rebooted...still does not work. Has anyone encountered this?

Thanks for your help in advance.

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1 reply

A
Anonymous
October 15, 2009

Hi there,

It sounds as though one of the text captions or the project file itself might have become corrupted. I would suggest that you open a new instance of Adobe Captivate and try copying all of the slides from your existing project file into this new blank file. If one or more of the slides won't copy over then you will know it has become corrupted.

Note: Text caption corruption is something that I have seen in versions 2 and 3 of Captivate. If you are using either of these or CP4 for that matter please make sure that you have the very latest version. To see if any updates are available, choose Help > Updates...

HTH

Best - Mark

<a href="http://macrofireball.blogspot.com/"><strong>Visit the macrofireball blog</strong></a>
W
WHSWoonAuthor
Participant
October 15, 2009

Thanks much for the suggestion.  I am using Captivate 3, and I have about 100 slides in this project, and don't know if this might have been the cause.  BTW, this is not the first time that I have this problem.  It happened on my other computer too while doing the same project.  So, since this has happened twice, I am going to try and do the project differently with the goal of keeping the file down to below 50 slides.

Thanks again for the feedback.  Greatly appreciate it.

A
Anonymous
October 16, 2009

Hi there,

Yeah, having 100 slides in a CP3 project is one of the known reasons why sometimes the project file can become corrupted. Splitting the project into two seperate files should prevent this issue from occuring.

In order to work with multiple CP3 projects you can always daisy chain them together. If you need assistance on doing this then please refer to the tutorial I have included below.

<a href="http://www.gooberguides.com/Mary/DaisyChain.htm"><strong>How to daisy chain Captivate project files</strong></a>

Best - Mark

<a href="http://macrofireball.blogspot.com/"><strong>Visit the macrofireball blog</strong></a>
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