Problem with space with Adobe Captivate 9

Question

We have a project to create eLearning classes for a new Platform we will launch soon. We have Adobe Captivate 9 installed on a computer available for staff to record videos on specific topic so we can them combine all to create the classes.

The problem we have is when a user logged in, they got the message "Free diskspace is very low. Recover some hard disk space by cleaning the project cache. To do so....... >Geneal Settings)." On that computer we have a second drive installed to save all the videos created so we do not use the space on the c:drive.

My question is how can I set up Captivate to save on that drive for all the users to avoid having this message all the time.

Thank you!

Captiv8r · Accepted Answer

Hi therePerhaps try clicking Edit > Preferences > General Settings and adjusting the save locations as shown below?Cheers... Rick

BDuckWorks · Answer

Setting up your cache and default project location to an alternative drive will help avoid this message, but if you are getting it before you begin authoring, the hard drive is over filled.

Did they re-stage the computer back to the original install of the operating system before installing Cp9?

If not, I would suspect that you have other users than Rick with user profiles stored on this machine. One option, with the help of an IT admin, is to archive and remove old user profiles for users who are no longer authorized to use this computer.

Another, more time consuming, approach is to review and remove large files stored on the hard drive. Again, this will take the support of an IT Admin, as the user account you use will likely only have the option to search your files.

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