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R
reviewer app
Participant
October 30, 2015
Question

Problem with using png image

  • October 30, 2015
  • 2 replies
  • 319 views

I am using a template created in c7 and was migrated to c8.

When I import a Character as a png image, the image is distorted and looks like an oil paint. This is the same case with built in Captivate characters also. Please see below.

The quality of the slide is optimized. What could be a possible reason for this. Please help!

This topic has been closed for replies.

2 replies

Lilybiri
Lilybiri
Legend
October 30, 2015

Did you insert that Character using the Insert, Character dialog box? I am talking about the Characters coming with Captivate, they are not supposed to be simply inserted as PNG's, you should use the Insert, Character dialog (or with Media button in later versions).

R
reviewer appAuthor
Participant
November 2, 2015

Yes, used the built in character bundled with Captivate. Inserted it using Media -> characters. I had the "Use high resolution image" option checked and slide quality is High, but the result didn't seem very different. It still has a very distorted feel.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
November 2, 2015

When you say you changed your slide quality to high, did you check under Preferences > Project > Size and Quality whether the settings there are over-riding the quality settings at the slide level.

Show us some screenshots of your settings.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
October 30, 2015

Try increasing the Quality setting of your slide to Optimized to High (24bit)

R
reviewer appAuthor
Participant
November 2, 2015

I changed the settings to high, but the outcome didn't change.

The character still appears like it is an oil paint.

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