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saulr86442155
Participant
September 21, 2016
Answered

Problemas para activar mi Captivate 9

  • September 21, 2016
  • 1 reply
  • 344 views

Hola, tengo un problema, antes tenía la versión trial del captivate 9.  Ya se me ha vencido y compré la versión full, al instalarla me dice que debo conectarme a internet, y realmente lo estoy, entonces no deja hacer la activación, cómo puedo hacer para activarlo y poder generar mis proyectos? Será que ha quedado algo del programa anterior? Saludos.

    This topic has been closed for replies.
    Correct answer Lilybiri

    I cannot answer in your language, you can use the Translate button to understand my answer. Are you talking about a perpetual license or a subscription license? For a perpetual license, you will be asked for the serial number. For a subscription license it is sufficient to log in with your Adobe ID.

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    September 21, 2016

    I cannot answer in your language, you can use the Translate button to understand my answer. Are you talking about a perpetual license or a subscription license? For a perpetual license, you will be asked for the serial number. For a subscription license it is sufficient to log in with your Adobe ID.

    saulr86442155
    Participant
    September 21, 2016

    Hello, It is a perpetual license

    Lilybiri
    Legend
    September 21, 2016

    Do you not get the invitation to enter the number when starting CP?