Skip to main content
A
Anonymous
July 27, 2011
Question

Problems publishing executable files

  • July 27, 2011
  • 2 replies
  • 1366 views

I am using Captivate 5 on PC and am having some trouble publishing executable files. We have a 3 slide (about 4 min) project with screen capture, audio and closed captioning. We need executables for both PC and MAC platforms. Her's my problem(s).

For PC (.exe) I'm getting a message that tells me the icon (.ico) file isn't right. What size should it be and should it be a single icon or a multi-res icon bundle?

For MAC (.app) First, I can't add an Icon. Anyone know why this option becomes "greyed out"?

And while the file seems to publish OK, when I try to run it on a MAC, it tells me the file is damaged. I can't begin to figure our why as it publishes the proper folder and (seemingly) all the right files and subfolders.

I've looked everywhere (but here (until now)) and I'm out of ideas.

Any help would be appreciated.

Coach Z

    This topic has been closed for replies.

    2 replies

    C
    chuckejpiano
    Participating Frequently
    August 11, 2011

    I've had Windows executable icon production problems in the past as well.  This just appeared in the Cp5.5 help - and it worked for me (finally!):

    Custom Icon
    You can customize the icon that is displayed for the executable file. Click Browse (...) to add a custom icon for your file. Ensure that the icon file has a .ico extension (on Windows)/.icns (for Mac).
    (Applies only for Windows) You can create a custom icon file using any software meant for that purpose. Ensure that the file you create contains seven images of the following dimensions:

    • 256x256 32-bit color image

    • 48x48 32-bit color image

    • 48x48 8-bit color image

    • 32x32 32-bit color image

    • 32x32 8-bit color image

    • 16x16 32-bit color image

    • 16x16 8-bit color image

    Then I used this:  http://icofx.ro/ - a really slick icon creater/packager.  (.ico files can be a compilation of images)

    Hope this helps others.

    M
    Mr. Zogg
    Inspiring
    August 12, 2011

    Right, but my problem is that "Custom Icon" window is greyed out when you author on a Mac.

    C
    chuckejpiano
    Participating Frequently
    August 12, 2011

    If this is a one-time thing, I'd be happy to compile/publish on my win system for you so you can get the .exe needed.  I know how frustrating missing one thing can be.

    M
    Mr. Zogg
    Inspiring
    July 30, 2011

    I had the same problem, sort of -- unable to add a Windows icon to an .exe file from Captivate on a Mac (greyed out). I sent an feature request / bug report, etc. with ZERO reaction from the Adobe Captivate "team".

    http://forums.adobe.com/thread/843064?tstart=0

    A
    Anonymous
    August 1, 2011

    Yeah, I saw that. IF I find anything out, I'll be sure to let you know.

    Truth be told, I'm more concerned with the MAC file not working. I can always go to my MAC and change the Icon there. But If I an't get the file to open, It's a moot point.

    I was hoping that there is something in the Icon (or lack there of) was causing the file to not open right.

    I guess we'll see.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices