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lg80794061
lg80794061
Known Participant
March 17, 2021
Question

Problems viewing pdf file on mobile in Captivate

  • March 17, 2021
  • 1 reply
  • 396 views

Hello. I want to include in my Captivte project a pdf file, with scorm output in our LMS. On desktop it works correctly but on mobile it does not load the file. However the pdf file in the LMS as a file (not scorm) if it loads. Someone has had the same difficulty. Thanks

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    March 17, 2021

    Does the mobile device have a default pdf reader? If you have more than one, you probably will need to make the choice. Is that hidden somewhere?

    lg80794061
    lg80794061Author
    Known Participant
    March 17, 2021

    The mobiles are those of the users, I do not know what pdf readers they have. But the problem is that the pdf embedded in Captivate from an object does not open the document and does not download it either. This only happens on mobile devices, on the desktop if you open it perfectly.

     

    Thank

    Lilybiri
    Lilybiri
    Legend
    March 18, 2021

    Some mobiles do not allow to download without permission. On a desktop/laptop most browsers have automatically a pdf plugin, but that is not the case on mobile devices.  I just mention some of the possible causes.

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