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Known Participant
February 9, 2011
Question

Problems with custom buttons

  • February 9, 2011
  • 3 replies
  • 1286 views

I have problems with custom buttons in Captivate 5. The button is not switching from the _up stage to _over stage, but when I click on it the _down stage works fine. It is not a problem with the naming of the buttons. They are all with the same name and in lower case. I have tried with various custom buttons and the problem is the same. There is no problems with the standard buttons from the Adobe Gallery, so it is a bit strange, also strange that it is only the _over stage that causes problems.

The buttons I have made in Adobe Illustrator. Have tried both exporting in png and bmp format. It is the same problem.

Hope someone has some idea as to what can be wrong.

    This topic has been closed for replies.

    3 replies

    Participating Frequently
    February 11, 2011

    Hi

    I am having the same problem - buttons that I produced in illustrator/photoshop worked fine in Captivate 4, but they don't work (ie show their 'rollover' state) in Captivate 5.

    Can anyone throw any light on this?

    Colin

    February 15, 2011

    Hi Colin,

    I am wondering if you could share those button files with me. If yes, please zip them in a folder and upload the folder on acrobat.com. Then share the link with me at maanand@adobe.com

    -Manish

    blogs.adobe.com/captivate

    Known Participant
    February 16, 2011

    Hi Manish,

    I have uploaded the zip file with the button files to Acrobat and mailed you the link.

    Look forward to hear if you find a reason or more importantly a solution :-)

    Kind regards

    Rene

    Tom_Tantalus
    Inspiring
    February 10, 2011

    After adding the button files to the folder: did you refresh your preferences folder?

    Inspiring
    September 24, 2013

    Hi,

    I am having the same problem in Captivate 7---although I have replaced my old custom buttons, when I try to import them into a slide, the old custom buttons show up, not the new ones.

    Any help?

    thanks

    Lilybiri
    Legend
    September 24, 2013

    Try refreshing the Preferences folder.

    RodWard
    Community Expert
    Community Expert
    February 9, 2011

    Send the button files to me at rod dot ward at infosemantics dot com dot au and I will take a look.