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C
Casabó
Participant
October 31, 2020
Question

Problems with external links on Captivate 2019

  • October 31, 2020
  • 1 reply
  • 235 views

Hi.

I have a big problem with my links when I publish my captivate SCORM:

I have a Captivate 2019 project and I've created some buttons. When someone click on them It would open a Drive file.

It runs perfectly on my preview but when I publish my SCORM it didn't work. What can I do?

More info: I'm Working with macos Catalina 10.15.7.

Thanks you very much.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
October 31, 2020

It is not recommended to link out to external documents if your course is a SCORM object being delivered from an LMS.  Doing this can cause loss of connection with the LMS and inaccurate scoring or completion data.

 

However, if you determined to risk this (or have established that it never happens) then the other questions to ask are:

  • What kind of file is this?
  • Do all end users have automatic access to the Google Drive folder location where the file resides?
C
CasabóAuthor
Participant
October 31, 2020

Hi,

I know it isn't the best solution, but I have to use this SCORM with a Moodle which only 50Mb files are allowed. As long as I have to share diferent kinds of files (slideshows, video, text documents) and I'm not allowed to use YouTube or Vimeo, I dropped all this stuff into a drive folder and I choose  the option 'everyone with this link can see the content' but it doesn't works....

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
November 1, 2020

I think you will find that the content you link to must be located on a web server, not just a normal LAN drive.  Web servers use an HTTP or HTTPS protocol to deliver files.  LAN drives use something different.  Certain types of content will only work over web servers.

I realise the standard maximum file setting in Moodle is 50 mb but in most cases you can easily change that to a higher amount.  Perhaps you can talk to your LMS administrator about your requirements.

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