Problems with fonts in Captivate

Forum|Forum|18 years ago
April 28, 2008
2 replies
747 views

I have a problem with fonts in Text Caption. I have done the project and delivered it to the customer. But when they open the project, the fonts don't look the same. The font I use is Verdana, I suppose that Captivate use the windows fonts. So may the problem be that we have have differ versions of the fonts in windows? We both run Windows XP.

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L

Lars BlixtAuthor

Participant

Thanks, we have for some reason different version of Verdana. I will solve this by using a font that are exactly the same.

Captiv8r

Legend

Welcome to our community, Lars

Any fonts or text used inside Captions in Captivate are actually converted to images when you Publish. So I'm very doubtful that it's an issue with fonts missing on the end user's PC.

I've seen other reports where issues arise when the DPI setting is different. So you may wish to have the end user check that. Here's how to check:

Click Start > Settings > Control Panel > Display
Click the Settings tab
Click the Advanced button
Click the General tab

On this tab is a drop-down labeled "DPI Setting". See if that is anything other than 96 DPI. You may find it is set to 120 DPI.

Cheers... Rick

L

Lars BlixtAuthor

Participant

Thanks;
I will check my and my customers dpi. But I have no problem with the html and swf files when they are produced it looks all the same in different machines.

My problem is that my customer will change the project file, (for one reason they will translate my work from swedish to english), and when they open the project file the fonts looks different compares to when I will open the project file. And when they publish the file our html and swf differs compare to each other.

So my question is does Adobe using the windows fonts? And is the reason for that the fonts differs from each other, that we have different versions of windows fonts?

Captiv8r

Legend

Hi Lars

Ahhh, I see now. For some reason I figured you had simply misstated that the customer was opening the "Project" and I thought you meant to say they were seeing the behavior only with the published files.

As for which fonts are installed, you are free to use any font on your machine. I have no clue if the Windows fonts differ for different languages of Windows. I suspect they might. I'll have to defer to someone more knowledgeable on the Windows OS for that.

Cheers... Rick

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