Project Never Starts - Only Blank Screen

Forum|Forum|18 years ago
March 12, 2008
2 replies
451 views

Greetings,

I've just recently upgraded to CP3.

I'd like to have an online version and a cd version of the project so people can use either type.

When exporting the project it works fine on some computers while others just give me a the playbar and a blank white screen.

I've had some success with .exe files on certain machines, but not the swf/htm versions (tried online and local versions).

Any ideas why the project just won't seem to load and play? Unfortunately, my company needs this asap and I'm running out of answers.

Thanks,
tothebeat

Import export

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T

tothebeatAuthor

Known Participant

Thanks for the quick reply.

I thought about that too, but I'm trying it now on my home computer which is up to date.

I'm able to get the .exe version to run (although not with the autorun on the cd), but when trying the swf/html version I can't get anything but the blank screen.

The only computer I've successfully gotten both versions to work is on the computer I created it on.

Thanks
tothebeat

Captiv8r

Legend

Hi again

The CD Autorun failure could be the file naming. If you are using spaces, substitute underscores. But I tend to only use the older DOS 8.3 format for my naming.

Where are the files when you are running on other PCs? Local C drive or on a web server? If local C drive, have you tried copying to a web server? If web server, are you certain you copied ALL the files up there? Often, folks miss the need to copy the standard.js file. I didn't suggest this earlier as you said it seems to work on some, but not all PCs. Which is what made me think it's a Flash Player thing.

Cheers... Rick

Captiv8r

Legend

Hi tothebeat

I'm guessing the PCs where the problem manifests are possibly in need of a Flash Player upgrade. Have you tried that?

Cheers... Rick

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