So we've loaded a file onto our LMS, and when it's launched, this is what the learner is seeing:We're seeing this in Chrome, Firefox, and IE.Here's how we get to this point:Upon launching the course, the learner encounters error messages saying, "This page is trying to load "unauthenticated/unauthorized scripts."Learner is then prompted to allow Adobe Flash to run. Learner clicks "yes."After allowing Flash, this is what we see.We're unable to interact with the playbar. It flickers, as if it's trying to load something.Anyone have any suggestions?

M

mwjr

Known Participant

Question

Project Not Playing; Only Seeing Mutant Playbar

Forum|Forum|7 years ago
October 5, 2018
1 reply
747 views

So we've loaded a file onto our LMS, and when it's launched, this is what the learner is seeing:

We're seeing this in Chrome, Firefox, and IE.

Here's how we get to this point:

Upon launching the course, the learner encounters error messages saying, "This page is trying to load "unauthenticated/unauthorized scripts."
Learner is then prompted to allow Adobe Flash to run. Learner clicks "yes."
After allowing Flash, this is what we see.

We're unable to interact with the playbar. It flickers, as if it's trying to load something.

Anyone have any suggestions?

This topic has been closed for replies.

RodWard

Community Expert

Is this content HTML5 or SWF, or dual publish HTML5 and SWF as well?

M

mwjrAuthor

Known Participant

Dual publish

(Boy, I guess I forgot about this post, but we're running into it again.)

Lilybiri

Legend

Please if you are on recent versions of CP? do not use the dual ppublish anymore. The difference between SWF and HTML ourpur is too big, the multiscreen.html will only work for very simple projects.

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