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robodiaz
Participant
April 21, 2014
Answered

Project runs slow when it's uploaded to SCORM

  • April 21, 2014
  • 3 replies
  • 590 views

Hi,

The project runs fine when the reporting is unchecked and I test it online but it runs slow and crashes flash when it's being run in a SCORM system.

I'm using:

Mac OSX 10.9.2

Captivate 7.0.1.237

About the project:

70 Slides, 3 videos (streamed via youtube).

3 sections, a quiz at each section.

The total packaged file is about 22MB.

The only quiz I needed graded was the final one but since Captivate can only do one quiz section the last two quizes are both graded.

About my SCORM settings:

SCORM 1.2

Template: SendTrackingDataAtEnd

Interaction Data is UNCHECKED

In Advanced Setting:

Everything is checked EXCEPT "Send Data on Every Slide"

About the Crashing:

So at first I thought it was crashing because of the graded quizes because it always crash on that slide. I then removed everything BUT the graded quizes and it worked fine. So then I went back and removed only the graded quizes and it crashed around the same place (roughly slide 40).

I also went online and tried to lower the duration of my quiz slides, that didn't work. Then reading online some more and people mentioned that the duration can't be too short so I moved it back up.

I then thought that my problem was with our LMS system. So I created an account on cloud.scorm.com and the project crashed at the same place. I did however get some errors I don't understand on that site. The errors are:

  • The external metadata referenced at /courses/NKR8458Z54/SP136621-Sharing-Sponsorship0140bc65-39c6-4ac2-b41a-07fcd096862e/0\metadata.xml could not be opened. The specific exception was: java.io.FileNotFoundException: /courses/NKR8458Z54/SP136621-Sharing-Sponsorship0140bc65-39c6-4ac2-b41a-07fcd096862e/0 (Is a directory).
  • The external metadata referenced at /courses/NKR8458Z54/SP136621-Sharing-Sponsorship0140bc65-39c6-4ac2-b41a-07fcd096862e/0\metadata.xml could not be opened. The specific exception was: java.io.FileNotFoundException: /courses/NKR8458Z54/SP136621-Sharing-Sponsorship0140bc65-39c6-4ac2-b41a-07fcd096862e/0 (Is a directory).
  • The file referenced by the href attribute could not be found. href = SP136621-Sharing-Sponsorship.htm
  • The external metadata referenced at /courses/NKR8458Z54/SP136621-Sharing-Sponsorship0140bc65-39c6-4ac2-b41a-07fcd096862e/0\metadata.xml could not be opened. The specific exception was: java.io.FileNotFoundException: /courses/NKR8458Z54/SP136621-Sharing-Sponsorship0140bc65-39c6-4ac2-b41a-07fcd096862e/0 (Is a directory).

Any ideas or thoughts would be great. I've spent about 15 hours trying to debug this thing when I thought everything was good to go. ARghhhhh!

Thanks,

RD

    This topic has been closed for replies.
    Correct answer robodiaz

    Okay so I figured out the problem and it's a weird one.

    I had a custom "Menu" in my project. On each slide the menu consisted of; PLAY, PAUSE, REWIND, SECTION1, SECTION2, SECTION3

    The SECTION buttons jumped to the first slide of each section creating "dependencies"

    By trial and error I figured out that having all those dependencies was causing flash to crash.

    Weird huh? Or is this something that's been talked about before?

    Thanks,

    RD

    3 replies

    R
    robodiazAuthorCorrect answer
    Participant
    April 24, 2014

    Okay so I figured out the problem and it's a weird one.

    I had a custom "Menu" in my project. On each slide the menu consisted of; PLAY, PAUSE, REWIND, SECTION1, SECTION2, SECTION3

    The SECTION buttons jumped to the first slide of each section creating "dependencies"

    By trial and error I figured out that having all those dependencies was causing flash to crash.

    Weird huh? Or is this something that's been talked about before?

    Thanks,

    RD

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    April 23, 2014

    Go through all of the fields in your course module and remove any punctuation characters or unusual characters (e.g. foreign language characters).  There might be some character in your LMS Manifest settings or other quiz settings that is causing this issue.

    R
    robodiazAuthor
    Participant
    April 22, 2014

    I'm just going to document my process here in case someone else runs into this problem.

    I broke up my project and removed all quizes and it runs fine on the LMS

    I removed everything BUT the quizes and it ran fine as well which leads me to think that maybe it's a combination of my file size and quiz reporting that's causing flash to crash.

    T
    TheEricE
    Inspiring
    April 22, 2014

    Ok.  Here's one I might actually be able to answer.  Rare but I'm happy to contribute.  Check out the Quiz preferences section of this blog post http://www.infosemantics.com.au/adobe-captivate-troubleshooting/how-to-set-up-preferences

    Specifically, try setting the "Template" dropdown to "SendTrackingDataAtEnd" on the Quiz > Reporting section.  You can also deselect "Send Data On Every Slide" in the LMS Advanced Settings window.

    Try those out and read through Mr. Ward's blog post.  You might find something in there that'll help speed you up.

    T
    TheEricE
    Inspiring
    April 22, 2014

    P.S. Give me credit if this helps you so I can finally get one of those dope plus signs next to my name.

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