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Participant
June 2, 2014
Question

Project will be converted from Adobe Captivate 7 to Adobe Captivate 8 format

  • June 2, 2014
  • 5 replies
  • 930 views

I upgraded from Captivate 7 to 8 a week ago, but each time I save the project I am working on, I get the same message that it will convert the project from 7 to 8.  Each time I click save to accept this, but it just asks again the next time.  Also, each time I open Captivate 8 I get a message about my Firewall and each time I check to allow access, but it will just ask me again the next time I open it.

And finally, on Thursday I spent hours working on my project - saving throughout the day, but when I came in Friday all of Thursdays work was gone.  I searched my computer for hours, but never found Thursdays work.  I obviously have some setting or something off.  Any ideas on how to fix any or all of these problems?

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5 replies

Inspiring
October 18, 2014

The most recent Cp 8.0.1 update solved this issue for me. I'm prompted the first save, then it saves normally after that.

MarvaRod
Participant
October 7, 2014

I have the same issue.  Does anyone have a solution or at least an explanation?

Lilybiri
Legend
October 7, 2014

Waiting for a patch, fix...

webtrainerRK
Participating Frequently
August 28, 2014

I'm getting this same message each time I save a Cp 8 file that originated as a Cp 7 file.  I've saved it as a Cp 8 file at least five times but it still is prompting me to convert the file to a Cp 8 file when I re-open it and save it in Cp 8. Arrgghhh.

I did what was suggested in copying and pasting the slides into a new Cp 8 file and this seems to have fixed the problem!

Participant
August 1, 2014

I am having the same exact problem with it asking me if I want to convert the files every time. Have you had any luck getting this resolved?

Inspiring
June 2, 2014

I started with Captivate 5 then 5.5, 6 etc. Now I am on 8. Every time I switch versions I found the best way to convert a project is to Copy the slides from the old project to a new project. So create a new File on CP 8 and paste all the slides from your earlier version CP 7. It might be time consuming but I never had a problem. Also it is a very good practice to make sure in your preferences you tick the box Generate Project Backup (hours of work can be lost if not).