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randy1
Participant
June 16, 2016
Question

Project won't plan when online

  • June 16, 2016
  • 1 reply
  • 120 views

Hi Everyone,

I'm having a frustrating issue.  I have been working on a project for over a month.  Until yesterday, I would complete a version of the project, publish it as an HTML5 project and using FileZilla, upload it to a web server so others can view and give feedback.  All of a sudden yesterday, when I upload the html5 file, it no longer gets past the splash screen.  If I go to the published folder on my hard drive and double-click the index.html file, it runs normally and quickly.  The only difference between the last time it worked and this time is that I added 3 slides with only text on them.

Has anyone else ever run into this?  Any suggestions?  I have published with and without a preloader, with the preloader at %100 and %1.  I have also tried publishing as swf/html5.  Nothing seems to matter.

Any suggestions would be welcome.

Thanks

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    June 16, 2016

    You may have some characters in that text that you added which are tripping things up.

    I would suggest you try hiding the slides you added and republishing to see if that resolves the issue.  If it does, then go through the text on those new slides checking for any punctuation marks that could be construed by the server as being HTML or JS programming code.  These are usually things like chevrons > < or hash # or ampersands & etc.

    If you find these kinds of characters, remove them and republish again.

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