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kevin_stagg
Known Participant
December 21, 2016
Question

Properties Panel closes when I try to Find in Library

  • December 21, 2016
  • 11 replies
  • 1073 views

I have a stream of audio on a slide that I want to identify within the Library. When I click on it to "Find in Library", instead it collapses that entire Properties Panel. Any ideas?

It's not a big deal for me to expand the panel and it will have the audio file identified. More of a pain in the backside than anything else. Just curious if there was a fix. As I have a bunch of courses that I have to do this for.

Using Cp9  [9.0.0.223]

Many thanks.

This topic has been closed for replies.

11 replies

h0llydays
Participating Frequently
September 24, 2019

This issue persists... Cp 2019 11.5.0.476. Adobe, please fix! Thank you in advance!

RodWard
Community Expert
Community Expert
September 24, 2019
Please log a bug in the form Adobe provides. Posting something here is not going to reach the people that would have any chance of resolving this issue.
kevin_stagg
Known Participant
December 23, 2016

Thanks for the reply Lieve.

Unfortunately, I'm a slave to the company's license and their schedule for updates. Hopefully we'll get that patch update here soon. <sigh>

Happy Holidays!

Kevin

Lilybiri
Legend
December 21, 2016

Please upgrade to 9.0.2.437. You missed several patches.  I knew that issue was there in an early CP8 release, don't remember it i CP9.

Participating Frequently
July 17, 2017

Hello,

I have been noticing this issue as well with Captivate 9.0.2.437 installed. It appears that the Library panel open/close is a toggle. When I make that menu selection on one of the timeline objects, if I have Properties panel open it switches over to Library panel fine.

However, if I currently have the Library panel open then it is closed and I have neither Props or Library open. Then I click Library in the toolbar and that opens with the just identified timeline object selected.

So, as far as I can tell, this nuisance bug is still present in the latest patch release for Captivate 9.

Lilybiri
Legend
July 19, 2017

Hi 'tbcfinch'

I didn't have that experience in Captivate 9 anymore, which makes me wonder if you followed the release notes when installing a patch? Did you clear the Preferences (utils folder)  and Layouts folder in Public documents?

Another reason could be that I never use the Newbie UI (hate to be controlled by software, I'm a control freak) but always the so-called Expert UI, where I have custom workspaces and draggable, floatable panels. It has its disadvantages (where is that more user friendly  UI of Captivate 7 gone?).