Inspiring

Answered

Publish mp4 video project with closed captions from Captivate 2019?

Forum|Forum|6 years ago
April 16, 2019
3 replies
5011 views

I read a discussion post from 2 years ago that you can NOT publish an entire mp4 video project with closed captions unless you add a smart shape to each slide with CC on it.

Has anything changed?

I tried with Captivate 2019 and didn't have luck but maybe I missed something?

Thanks.

This topic has been closed for replies.

Correct answer Lilybiri

No, CC is part of the skin and you cannot have a skin if you publish a passive video. Only way is indeed as you mentioned, to insert text containers mimicking the CC feature, but where you'll have to synch manually.

J

James234073235aek

Participant

My first suggestion is to publish in Captivate as a Slide Video, using the interactivity in Captivate to allow the viewer to jump to any point in the video -- forward OR backward, or even out of the video and back into the video at a selected point.

For MP4 output, I would simply do the entire project as an MP4 in Camtasia, with Closed Captions and appropriate play/pause controls for the subject matter. Not sure how or why client would want an MP4 output, as it removes interactivity.

Paul Wilson CTDP

Community Expert

I'm not sure what you mean by an MP4 Video Project. If you mean that you are embedding a video into a Captivate project using slide video (formerly called multi-slide synchronized video) then the answer is yes, you can add closed captions.

Adobe Captivate - Adding Closed Captioning to Embedded Videos - YouTube (older version of Captivate but the process is similar today).

If you mean can you add closed captioning to a video demo project, I have a workaround for that here:

Closed Captions in Your Captivate Video Demos - YouTube

If you are publishing out to MP4 then Captivate will not generate closed captioning into something like an SRT file. Here's a hint though. If you upload the published MP4 file to YouTube, Google's servers will generate automatic closed captioning for your video. You may have to check the spelling of the occasional word or two but it does work.

Adobe Captivate QuickTip - Let YouTube Make Closed Captions for You - YouTube

Again, I'm not sure if any of these videos will help you out but perhaps they will, or perhaps they might give you some ideas.

Paul Wilson, CTDP

I

innov8

Participant

Hi there. Has this issue been resolved yet?
I need to publish to mp4, but not for YouTube. Our clients like mp4 because as a file type it's easy to upload to SharePoint or share via email/Teams. I can't seem to publish with CC on my Windows laptop, but my colleague can do it on her Mac. We need to resolve this because if there's even a small tweak or update to the video I'm working on, I have to send it back to her for publishing, which is not ideal. Can anyone tell me if there is an update or a plug-in that could help? This is such a strange issue, and I'm hoping the answer is simpler than manually having to insert text containers 🙂

Lilybiri

Legend

Did you understand what I wrote? Since CC is part of the interactivity section of Captivate's output, and when publishing to passive video (MP4) you are just abandoning all interactivity, this is not a bug. If you want to create only passive video do not look for a full-blown authoring tool which has as main goal to create interactive eLearning courses. Look for a video tool.

LilybiriCorrect answer

Legend

No, CC is part of the skin and you cannot have a skin if you publish a passive video. Only way is indeed as you mentioned, to insert text containers mimicking the CC feature, but where you'll have to synch manually.

S

shannonm33467233Author

Inspiring

That's what I thought. Thank you. Just wanted to check. I'm not exporting to YouTube so it doesn't work.

Thanks again.

Lilybiri

Legend

I'm sorry about that.

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