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Known Participant
January 5, 2017
Question

Published context was working then stopped...

  • January 5, 2017
  • 1 reply
  • 235 views

Hello! So every once in a while a published file, that has been loaded into an LMS, and has been working, will randomly stop working/loading. I take the original file, publish it again, or at times just reload the publish file from before and the file is working again...


Any one know why this happens?  Its almost as if I have reset the file like you would a computer.

Thoughts?

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1 reply

Paul Wilson CTDP
Community Expert
Community Expert
January 6, 2017

What version of Adobe Captivate are you using? What LMS are you running? What settings are you using when publishing your courses?

Paul Wilson, CTDP
Known Participant
January 6, 2017

I have the subscription version... I check for updates every 2 weeks....  I am also on a MAC, el capitan...  I am running Exponential Impact as an LMS and for settings I use 2004...   (i have self taught myself captivate the last 4-5months so this is new to me)

Lilybiri
Legend
January 6, 2017

Can you test the published file on SCORM Cloud, to figure out if the problem is due to Captivate or to the LMS?