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S
Surge656
Participant
March 30, 2017
Question

Published EXE file & documents

  • March 30, 2017
  • 1 reply
  • 158 views

Hi all,

I recently published a captivate file as an EXE. The captivate file has buttons in it that when clicked, will open a pdf. document. The problem I am having is that when people are using the exe file on their computer the documentation is not opening for them after clicking it.

Does anybody know what might be stopping the documentation from opening?

Thank you,

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
March 31, 2017

Most likely your users do not have the publish folder location set up as a trusted location in Flash Global Security.  The Flash sandboxing is blocking the link to the PDF.

S
Surge656Author
Participant
March 31, 2017

Is there a way for me to turn this feature off when I publish my exe so it doesn't refer to the flash global security?

Or will I have to explain to people how to do it on their own computer?

Lilybiri
Lilybiri
Legend
March 31, 2017

Both EXE output and interactive PDF are Flash-based, no way to get around that.

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