Skip to main content
HansHorters
HansHorters
Participating Frequently
October 10, 2019
Question

Published project is not started automatically

  • October 10, 2019
  • 2 replies
  • 266 views

When I publish (HTML5) a project from CP 2017 the HTML is not starting automatically

I need to click a play button, displayed in the center of the first screen.

 

I know there are already more post on this topic.

But I never had this problem on my windows 7 laptop with CP 2017 installed.

I recently moved over to a new laptop with Windows 10 and installed CP 2017 from scratch.

Now I encounter this problem.

I still have my ould laptop running.

When I publish on that one, auto play works fine.

When I publish the same project on my new laptop, I need to click play first.

So there must be a setting somewhere that solves this issue.

For now I edit the HTML file and enter the line "cp.movie.play();" as a work around.

    This topic has been closed for replies.

    2 replies

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    October 10, 2019

    One solution I use for this problem is to turn that first "slide" (for lack of a better term) into part of your eLearning course. Here is how I've done this in the past.

    Adobe Captivate - Get Rid of Blank Project Startup

    Paul Wilson, CTDP
    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 10, 2019

    The setting you are searching for is a checkbox called Auto Play: found under Edit > Preferences > Project > Start and End.

    However, selecting this option does not guarantee that your output WILL automatically play on all browsers and devices.  AutoPlay is often disabled by end user browser version settings.

     

    In your case, you may find that the web browsers on your old computer and your new one are actually slightly different, and that could also be the reason for the difference in the way this feature works.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices