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December 18, 2009
Question

Publishing a project containing a Flash video

  • December 18, 2009
  • 2 replies
  • 66949 views

I have created a training module that has a short flash video in it.  I am working in Captivate 8.  When I preview the project in Captivate it works fine.  When I publish it and select "view output" at completion it works fine.  When I go into the file after this time, the slide with the video is gone.

I am at a loss for what might be causing this.  I saw some previous threads saying that I might need to know what version the Flash video was created in.  Not sure what Flash version it was designed for, but it was published out of the Pinnacle software if that helps any.

Any suggestions are appreciated.

Thanks!

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2 replies

Known Participant
January 12, 2010

You're working in Captivate 8? We're only up to CP4!

If it's indeed a conflict between the video and captivate it could be the video was published using flash player 10 but you're publishing your CP file at 9. Trying publishing at Flash player version 10 and see what happens.

January 13, 2010

Sorry! That was a typo. I'm working in Captivate 4.

I tried publishing in Flash Player 10 and this time the slide did not disappear all together, but the video still did not play.

I received some other feedback suggesting I compress the video into a Shockwave Flash Object before importing it. I'm not sure how to do this - any ideas?

Andrea Sebree | Training Specialist

MailExpress

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asebree@mailexpressinc.com | www.mailexpressinc.com

Known Participant
January 13, 2010

Perhaps it would be good to back up a bit to see exactly what kind of media you have.

Obviously a Captivate 4 file

And

A video file. Rick assumed this is .FLV, please confirm.

Your feedback to convert to shockwave flash isn't helpful. If you have a .FLV maybe they suggest convert to .swf? Sounds like someone is fishing for a solution.

If possible if you could provide us with the files or some scaled down example I could shead some light on what's going on.

Captiv8r
Legend
December 18, 2009

Hi there

Are you possibly meaning RoboHelp 8 and combining Captivate 4 with it?

Have you ensured that you copied the FLV to the same location as the Captivate file?

Cheers... Rick

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