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December 18, 2009
Question

Publishing a project containing a Flash video

  • December 18, 2009
  • 2 replies
  • 66949 views

I have created a training module that has a short flash video in it.  I am working in Captivate 8.  When I preview the project in Captivate it works fine.  When I publish it and select "view output" at completion it works fine.  When I go into the file after this time, the slide with the video is gone.

I am at a loss for what might be causing this.  I saw some previous threads saying that I might need to know what version the Flash video was created in.  Not sure what Flash version it was designed for, but it was published out of the Pinnacle software if that helps any.

Any suggestions are appreciated.

Thanks!

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2 replies

Known Participant
January 12, 2010

You're working in Captivate 8? We're only up to CP4!

If it's indeed a conflict between the video and captivate it could be the video was published using flash player 10 but you're publishing your CP file at 9. Trying publishing at Flash player version 10 and see what happens.

January 13, 2010

Sorry! That was a typo. I'm working in Captivate 4.

I tried publishing in Flash Player 10 and this time the slide did not disappear all together, but the video still did not play.

I received some other feedback suggesting I compress the video into a Shockwave Flash Object before importing it. I'm not sure how to do this - any ideas?

Andrea Sebree | Training Specialist

MailExpress

7803 Southland Blvd, Ste 202 | Orlando, FL 32809

O: 407.852.9449 | F: 407.852.9450 | M: 407.256.3539

asebree@mailexpressinc.com | www.mailexpressinc.com

Inspiring
January 21, 2010

I can send the files through the yousendit.com site. Can you give me your email for me to send them to you?

Andrea Sebree | Training Specialist

MailExpress

7803 Southland Blvd, Ste 202 | Orlando, FL 32809

O: 407.852.9449 | F: 407.852.9450 | M: 407.256.3539

asebree@mailexpressinc.com | www.mailexpressinc.com


This is a guess based on my experience exporting CP4 to flash but it may help...

Could it be an actionscript version problem? CP4 creates AS2 projects with AS2 preloaders as standard. If the flv has actionscript 3 in it this could be an issue. In the publish setting change the actionscript version and select an appropriate corresponding preloader (I've found that CP4 does not reliably select an appropriate preloader so do it manually in Publish Preferences > Start and End).

Conversely you may be using AS3 and the flv AS2... same solution applies

Hope this helps!

Captiv8r
Legend
December 18, 2009

Hi there

Are you possibly meaning RoboHelp 8 and combining Captivate 4 with it?

Have you ensured that you copied the FLV to the same location as the Captivate file?

Cheers... Rick

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