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FrameMaker-dkCommunity Expert
Community Expert
November 26, 2012
Answered

publishing fails with error: Please verify if any of the actionscript keywords is ...

  • November 26, 2012
  • 1 reply
  • 1981 views

I can not make Captivate 6.01.240 publish to anything which works. It cannot publish to flash. Here I merely get the "Please verify if any of the actionscript keywords is ..." And I have tried all the tricks mentioned along with all the other unhappy posts about the exact similar issues. Publishing to html5 is also unusable because no audio comes along.

I quite honestly am bloody tirede of the quality of "techsuite 4". It is buggy and slow. Opening the preferences in Captivate takes ages and this is a pc which runs excellently fast everywhere else than when running this sorry piece of software 😞

Please Adobe! Make it work!

regards

Bjørn

    This topic has been closed for replies.
    Correct answer FrameMaker-dk

    Is this project using a theme?  Then try changing to a different theme.


    Hi folks

    I finally made the damn thing work thanks of mr. Sankaram of Adobe Bug Reports

    Here's the reciept which worked for me. Forcing Captivate to use 32 bit java even though I am running 64 bit Windows.

    1)      Add  Use32BitJVMForPublish = 1  in AdobeCaptivate.ini  file

    1. Close and Re-launch Captivate.
    2. Re-publish the project

    Captivate ini file is present at “C:\Program Files\Adobe\Adobe Captivate 6 x64” location

    best regards

    Bjørn

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 26, 2012

    When you installed the update for 6.01, if you did NOT rename or delete your Preferences folder, then do so now and see if that helps (it did for me).

    If Captivate is NOT opening within a reasonable timeframe, are you perhaps on an IT environment that uses roaming user profiles or virtual My Documents folders?  Alternatively, do you have a lot of fonts installed on your box?

    F
    Community Expert
    FrameMaker-dkCommunity ExpertAuthor
    Community Expert
    November 26, 2012

    Hi Rod

    Thanks for the speedy answer. I have tried locating the preferences folder:

    C:\Users\Studio Smalbro\AppData\Local\Adobe\Captivate 6.0 x64

    But that folder is empty ...

    There is another folder:

    C:\Users\Studio Smalbro\AppData\Local\Adobe\Captivate 6.0

    - which does contain all sorts of stuff... Not sure which folder is the preferences folder. There does not seem to be any folder named "Preferences" ...

    regards

    Bjørn Smalbro

    Bjørn Smalbro - FrameMaker.dk
    Lilybiri
    Lilybiri
    Legend
    November 26, 2012

    This will sound strange, but that folder is not used. Look for the folder Captivate 6.0 even though you installed the 64-bit version, it is that folder that is used for both 32 and 64-bit. Never understood why the other folder is created

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