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Barharborboy1
Participant
October 10, 2017
Question

Publishing to PDF Captivate 9 - Audio has stopped working

  • October 10, 2017
  • 1 reply
  • 150 views

I have been using Capt 9 for over a year, and often use the publish to PDF option.  All the files I publish use Neospeech for audio narration and has worked great.  Now, when publishing to PDF, the audio is no longer including. I have made no setting changes from when they were working, and the SWF version of the file plays the audio fine.  I am running version 9.0.2.437 in Windows 10.  Adobe Reader is version 17.012.20098.44270.

Any thoughts to why 

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    1 reply

    Lilybiri
    Legend
    October 10, 2017

    Was there a recent update of Adobe Reader?

    Barharborboy1
    Participant
    October 10, 2017

    No sure, Adobe upgrades are done int he background, so I don't see any messages informing me of an upgrade, I am going to uninstall Adobe Reader and then download and install again.

    Lilybiri
    Legend
    October 10, 2017

    Do not forget that an interactive pdf created by Captivate needs the Flash Player plugin for Adobe Reader.