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bruceburch
bruceburch
Participant
October 14, 2014
Question

Purchased Captivate 8; requires 64 bit OS; my computer uses 32bit OS; product will not install -- solutions?

  • October 14, 2014
  • 1 reply
  • 166 views

I purchased Captivate 8.  On installation discovered it requires 64-bit OS; my computer uses 32-bit OS.  Q. How to resolve the issue without going to live support/chat?

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 16, 2014

    You don't have the right installer. Download the 32 bit version of the installer. 

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