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peterg86315983
peterg86315983
Known Participant
March 6, 2017
Answered

Question About "Never Send Resume Data"

  • March 6, 2017
  • 2 replies
  • 3451 views

I want my users to be able to resume where they left off because the course is long, however by doing this when they fail the quiz they can't restart the course.  I'm new to Captivate, as I'm a Storyline user.  Can someone please help me with this.

I looked around the forum, but didn't find exactly what I was looking for.  Please redirect me if I missed this on the forum

Thank you

    This topic has been closed for replies.
    Correct answer Lilybiri

    If you keep bookmarking, which is set by default when you publish to a SCO, you need to offer multiple attempts on Quiz Level (see Quiz Preferences, Pass and Fail) to allow another attempt by the user when resuming the course.

    The option 'Never Send Resume Data' is unchecked by default, which means that bookmarking is turned ON. If you check it you turn bookmarking OFF and the course will always restart from the beginning, not from the location where the user left.

    2 replies

    paula.obrien
    paula.obrien
    Participating Frequently
    October 29, 2020

    Where is the Never SEnd Resume Data flag? Do you have a breadcrumb trail I can follow from the open project in Filmstrip view? I'm on Captivate 2019 publishing to HTML and it won't pick up where users leave off all of a sudden. It was doing fine before when we used to publish to HTML/SWF. Also, I don't use a TOC.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 29, 2020

    Never Send Resume Data is found in the Quiz Reporting settings under the Advanced button. 

    Are you delivering this content from an LMS?  If so, upload your course to SCORM Cloud and test the same SCORM module there to see if the issue is repeatable on a different LMS.

    paula.obrien
    paula.obrien
    Participating Frequently
    October 29, 2020

    I am, and will try scorm cloud. Our LMS hasn't changed so maybe that flag was checkmarked previously (by default?) and now it isn't. I'll try it, thanks. 

    Lilybiri
    LilybiriCorrect answer
    Legend
    March 6, 2017

    If you keep bookmarking, which is set by default when you publish to a SCO, you need to offer multiple attempts on Quiz Level (see Quiz Preferences, Pass and Fail) to allow another attempt by the user when resuming the course.

    The option 'Never Send Resume Data' is unchecked by default, which means that bookmarking is turned ON. If you check it you turn bookmarking OFF and the course will always restart from the beginning, not from the location where the user left.

    peterg86315983
    peterg86315983Author
    Known Participant
    March 6, 2017

    Thank you, my brain must've stopped working for a minute.

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