Skip to main content
S
Stefanie28429464r7gr
Known Participant
April 23, 2026
Question

Question time limit soft locks the course

  • April 23, 2026
  • 1 reply
  • 14 views

So I had a client want a timed quiz and I explained to them the only option in the new captivate is that you can set a time limit per question… But now I’ve hit a new issue. When that time limit is reached, it pops up saying time has run out and that they can click anywhere to continue… but clicking does nothing. It doesnt take you to the next slide effectively soft locking the user in the course.

Am I overlooking a setting? Is this an unfinished feature? It makes no sense to me why there are no options of what happens when the time runs out...

    1 reply

    shreya_7932
    shreya_7932
    Participant
    April 24, 2026

    Hi ​@Stefanie28429464r7gr ,
    Request you to kindly share a sample project at captivatehelp@adobe.com where this scenario is occurring for you.

    - Shreya Kundu
    Adobe Captivate Engineering Team

    S
    Stefanie28429464r7grAuthor
    Known Participant
    April 24, 2026

    We figured out that if our question pool only had 2 questions (because it was a template) the timer would just lock the user on the question slide permanently… But for some reason when we added 5 questions it started working.

    I have an NDA with the client so I likely shouldn’t be sharing the project file. But If I can replicate it in an empty file then I will send it over.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices