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A
Anonymous
November 14, 2012
Answered

Quiz Analyzer Doesn't Pull in Results

  • November 14, 2012
  • 1 reply
  • 702 views

I am using the Adobe servers with the quiz analyzer on a windows-based system.  Often when I try to generate reports, it will pop up the window telling me there were new learners and asks if I want to download them.  When I say yes, it thinks for a second but still displays the previous report that I had generated.  It did it very sporadically at first and now I am often unable to generate more than one report per quiz analyzer session and have to restart the program to generate each additional report.  Any help as to the cause or a solution to this issue would be greatly appreciated.

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Correct answer Anjaneai_Srivastava

Hi,

Can you choose the option to Download to Disk to the current report.

Now go to Options (Top Right Corner) -- Preferences and it should display the added server location, try removing that and readding a New one for the same path.

Thanks,

Anjaneai

1 reply

Anjaneai_Srivastava
Adobe Employee
Anjaneai_SrivastavaCorrect answer
Adobe Employee
November 15, 2012

Hi,

Can you choose the option to Download to Disk to the current report.

Now go to Options (Top Right Corner) -- Preferences and it should display the added server location, try removing that and readding a New one for the same path.

Thanks,

Anjaneai

A
Anonymous
November 15, 2012

Download to disk did work despite the Quiz Analyzer itself not refreshing results.

I'm not sure what you were driving at with the added server location given that I was reporting to Acrobat.com but this did solve my issue.  Although, it still is frustrating that the Quiz Analyzer Tool does not refresh its results and the only option that I have is to download to disk.

Thanks.

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