Quiz answer showing as incorrect when it is set as correct

Question

Hi there

I'm having trouble with quiz answers in Captivate 2019. I have set the correct answer by clicking the corresponding choice when designing the quiz. However, I do the quiz it tells me that the answer selected is incorrect - even though I have selected the correct answer. Any ideas on what is wrong? I have tried creating a new quiz but the same issue.

thanks!

Lilybiri · Answer

Which version are you using on which OS? Please give the full version number as you can find under Help, About Captivate.

Which theme do you use: quiz slides are based on dedicated master slides which are a component of the theme. If this is a custom theme, it could have been created in an older version. In that case, was it updated to the present version?

Can you insert some screenshots? Quiz Properties, slide and its timeline?

In the recent versions there is a bug, where the feedback shapes are using the wrong styles (all use the Fail style), but I never saw the problem you are reporting. Since it happens on multiple projects, I would also try to clean the Preferences which could fix a possible corruption of Captivate.

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