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JonathonIsham
Inspiring
September 19, 2013
Answered

Quiz reporting passed and then zero points scored

  • September 19, 2013
  • 1 reply
  • 993 views

Hello,

I have built a custom quiz in CP7 with only four buttons that report one point each (one at the end of each scenario that I have built). I have put an actual question slide (fill in the blank) with a score of zero at the beginning so that I can have a quiz results slide at the end that will report completion to Adobe Connect. The module loads and reports scores just fine to Adobe until the very end (and the very beginning). Here's the weird that is happening:

  • When I load the module into a course on connect, as soon as I fire up the course, it reports as a status of  'complete' and a score of N/A
  • When the module connects to the LMS (connect) and finally renders in the window, the reporting seems fine, with an 'in progress' status and a score of 0/4.
  • I complete the scenarios one at a time and the score reports to Connect just fine...1/4 then 2/4. I even see a 4/4...briefly.
  • When I get to the confirmation page (the quiz results slide) and click the 'continue' button, the Connect report says 'passed' (which is awesome...just what I want) but the quiz SCORE says 0/4.

Huh?

It is not a problem with Adobe Connect. I tested the Captivate module using a caption set to display for the rest of the project with the $$cpQuizInfoPointsscored$$ var in it (Thanks RobWard for that brilliant advice!). I can see that every button that is supposed to increment the score does, and I can also see that as soon as I click the 'continue' button on the quiz results slide, that the score goes back to zero.

Any ideas what I am doing wrong? What am I missing here? I need the score to stay at 4/4 after the learner has completed all four.

This topic has been closed for replies.
Correct answer JonathonIsham

Thanks for replying. I made a test project as well and I found my mistake. A 'bonehead' mistake if I do say so myself....

I have the project set up so that the learner needs to go back to the front of the project after taking the quiz (so they can go through the scenarios again or the training or whatever they want to do). I realize I did not say that in my original post, which makes all the difference.

To get the learner back to the top of the project after they clicked the continue button on the quiz results slide, I had a 'dummy' slide after with an onEnter event to jump to the top slide (well, and advanced action that does that, at least). What I found was that if the user clicks the 'continue' button on the quiz results slide, Captivate thinks they are done with the quiz. THEN, they go back to the beginning of the quiz, where Captivate assumes they want to start over...so it gives them a score of zero to make that happen.

I know that some of you readers are seeing my mistake already...

If i want them to go back to the top of the quiz and be able to REVIEW the content, perhaps I check the little box in the quiz properties that lets the user 'review the quiz' and that way they can go back to the top without having captivate reset the score. Switch the button from 'continue' to 'review quiz' and all is solved. It reports to connect perfectly. Like I said...'bonehead' mistake.

mayank08, thank you for the idea to test with another project. I would have never found the solution without being reminded to strip it down to the bare minimum for testing. Thank you also for the offer to look over my project. Your response was very helpful, so I marked it as such.

1 reply

Mayank_Mahajan
Mayank_Mahajan
Participating Frequently
September 20, 2013

Hello there,

We have tried the same scenario at our end.

$$cpquizInfoPointsscored$$ holds the value and doesn't reset to zero on Clicking Continue.

Reportng at Connect side also shows Passed & 4/4 and is not reseted to 0/4 on Clicking Continue.

Could you please share the project with us for better investigation.

If file size is large, upload the course at https://workspaces.acrobat.com and share the link to mahajan@adobe.com

Thanks,

Mayank Mahajan

J
JonathonIshamAuthorCorrect answer
Inspiring
September 20, 2013

Thanks for replying. I made a test project as well and I found my mistake. A 'bonehead' mistake if I do say so myself....

I have the project set up so that the learner needs to go back to the front of the project after taking the quiz (so they can go through the scenarios again or the training or whatever they want to do). I realize I did not say that in my original post, which makes all the difference.

To get the learner back to the top of the project after they clicked the continue button on the quiz results slide, I had a 'dummy' slide after with an onEnter event to jump to the top slide (well, and advanced action that does that, at least). What I found was that if the user clicks the 'continue' button on the quiz results slide, Captivate thinks they are done with the quiz. THEN, they go back to the beginning of the quiz, where Captivate assumes they want to start over...so it gives them a score of zero to make that happen.

I know that some of you readers are seeing my mistake already...

If i want them to go back to the top of the quiz and be able to REVIEW the content, perhaps I check the little box in the quiz properties that lets the user 'review the quiz' and that way they can go back to the top without having captivate reset the score. Switch the button from 'continue' to 'review quiz' and all is solved. It reports to connect perfectly. Like I said...'bonehead' mistake.

mayank08, thank you for the idea to test with another project. I would have never found the solution without being reminded to strip it down to the bare minimum for testing. Thank you also for the offer to look over my project. Your response was very helpful, so I marked it as such.

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