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marting2662002
Participant
August 3, 2022
Question

Quiz Results Not Reporting Correctly to LMS

  • August 3, 2022
  • 1 reply
  • 109 views

I have a Captivate 9 presentation that has a quiz. Here are the specs:

Quiz Pool - 20 multiple choice, multiple selection questions

Presentation - 5 questions selected from quiz pool

Student has 3 attempts to get passing grade

The problem is the quiz results are not being recorded properly in my LMS.

If student fails all 3 tries, LMS reports as fails.

If student passes quiz the first time, LMS reports as passed.

If student fails first or sencd try, then passes quiz by the tird time, LMS reports as Incomplete.

I have tried almost every possible combination of selections to try to get this to work properly, but have not had any success.

WHat I am wondering is if my LMS is getting "confused" by the multiple tries being recorded as fail, then pass. If this is the case, is there a way to create an action to clear the score results when they retake the quiz, but leave the number of attempts alone?

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    1 reply

    Lilybiri
    Legend
    August 3, 2022

    Can you show a screenshot of the Quiz Preferences, Reporting?

    CP9 is normally no longer supported by Adobe... just a warning. Only version 10 and all versions of 11.

    marting2662002
    Participant
    August 3, 2022

    Sorry, I just checked my version of Captivate, and it is 2019 (11.8.0.586)

     

    Here is the Quiz Reporting preferences:

     

    Lilybiri
    Legend
    August 3, 2022

    Completion criteria is set to 100% slide views, not a good idea at all. It is possible that not all slide are viewed, and some LMSs also have issues when a slide is not completely viewed which happens quite a lot when you use interactive objects.