Skip to main content
K
Kayleigh-S-88-SrCok4
Known Participant
August 4, 2011
Answered

Quiz results page appears blank

  • August 4, 2011
  • 1 reply
  • 540 views

I have built a module consisting of 122 slides and is 10.8mb in filesize.

Everything appears fine and work perfectly my end however when I have sent it out for review the past couple of times, my colleauge revewing it can see "a blank screen after the quiz so I eventually had to close the module to exit. In addition I've noticed that when you submit some of the first aid quiz questions a yellow appears around the text at the bottom of the screen."

Can anyone shed some light onto this please?

    This topic has been closed for replies.
    Correct answer RodWard

    Uploading files so that other people can download them is often the cause of playback issues because people don't always download all the required files for a Captivate movie to work.  Also, people often just double click a zip archive and try to launch the HTM file, not realising that playing something from within an archive is not the same as unzipping the entire package to a folder and THEN playing the same HTM.

    For more consistent testing results, I encourage you to gain access to a web server where you can place your files and then just send people a link to the HTM file on that server via http://mycourselocation.mycourse.htm or similar.  That way, they just get access to the file required to launch all the others and you can eliminate many of the silly little issues that people fall into.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 4, 2011

    How did you "send it out for review" to your colleague?  Did you send him some files, or did you upload the content to a web server and send him the link to view it from there?

    K
    Kayleigh-S-88-SrCok4Author
    Known Participant
    August 4, 2011

    Hello RodWard,

    I uploaded the files (in both zipped and unzipped format) to our server. My colleauge works in a different area to me so this is normally the easiest way to send files over. In this instance I also sent the files over a web link which I uploaded the files (in zipped format) to for download also. We don't currently have our LMS system up and running for yet so I haven't yet tried it on there.

    Am I right in thinking it is probably the way it is currently being sent over to people as to why is it acting stangely? Hopefully we won't have this issue when it gets uploaded to the LMS system? Just wondered if anyone else is used to Captivate 5 displaying glitchy behaviour or if it's something I'm doing!

    Thanks!

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    August 4, 2011

    Uploading files so that other people can download them is often the cause of playback issues because people don't always download all the required files for a Captivate movie to work.  Also, people often just double click a zip archive and try to launch the HTM file, not realising that playing something from within an archive is not the same as unzipping the entire package to a folder and THEN playing the same HTM.

    For more consistent testing results, I encourage you to gain access to a web server where you can place your files and then just send people a link to the HTM file on that server via http://mycourselocation.mycourse.htm or similar.  That way, they just get access to the file required to launch all the others and you can eliminate many of the silly little issues that people fall into.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices